Shipping policy

1) Shipping Policy (Khaatie)

Shipping Policy – Khaatie

We deliver Khaatie products across India with safe packaging and careful handling to ensure your furniture reaches you in perfect condition.

Delivery Timeline

  • Standard delivery timeline: 7–10 working days

  • Custom size orders: 10–15 working days

  • Delivery timelines may vary depending on location, product availability, and logistics.

Shipping Charges

Shipping charges (if applicable) will be shown at checkout before payment.

Delivery Process

  • Orders are delivered through trusted courier/logistics partners.

  • For bulky furniture items, delivery will be at the ground floor / building entrance unless otherwise mentioned.

  • If floor delivery/installation is required, it may be chargeable depending on location.

Order Tracking

Once shipped, tracking details (if available) will be shared via SMS/WhatsApp/email.

Delays

Unexpected delays due to weather, strikes, transport restrictions, or remote-area limitations may occur. We’ll keep you updated proactively.